Cancellations & Amendments
All cancellations must be made in accordance with our cancellation terms.
General Cancellation Policy:
Most of the rates featured on our website may be cancelled without charge as long as they are cancelled at least 48 hours prior to the earliest check-in time of 15:00 (3.00pm) on the scheduled day of arrival at the hotel. However, cancellation terms may vary according to the type of rate which you have booked.
Where a cancellation is not made in accordance with our applicable cancellation terms, we reserve the right to charge you for the first night’s accommodation.
A cancellation number must be obtained to ensure that such charges will not be levied. A valid credit card is required to guarantee your reservation. Credit cards will only be debited if one or more of the following conditions occur:-
Advance Purchase Rates Cancellation:
If you book an advance purchase Show Night Weekend Break or any other advance purchase rate you will be charged the full cost of the stay at the time of booking.
Advance Purchase Rates and payments are non-refundable although they may be transferred at the discretion of the hotel manager, subject to a £10.00 per person administration charge.
Special Promotional Rates Cancellation:
As our promotional rates offer great value for money these rates are fully pre payable at time of booking and are non-refundable refundable although they may be transferred at the discretion of the hotel manager, subject to a £10.00 per person administration charge.
Special Events/Dates Rates:
For ‘Event Dates’ such as Christmas, New Year and Easter a non-refundable/non-transferable deposit of £100.00 per person will be charged at the time of booking with the balance being charged in full 4 weeks/28 days prior to arrival. In the unlikely event that we have to change or cancel your reservation, we reserve the right to do so.
However, you have the right to: accept the changed arrangements as notified; or make alternative arrangements with the hotel; or cancel your reservation and receive a full refund of any monies which you have paid to the Angus Hotel in respect of your reservation (please note that we shall not be liable for any sums which you have paid to any other persons in connection with your reservation).
For the avoidance of doubt, we shall have no further liability to you for any changes to or the cancellation of any online booking.