Our Angus Assured Clean & Safe Commitment

Dear Valued Guests,

24th January 2022 – Covid Update

With nearly two years experience, we consider ourself experts in doing the right things to protect you, our people, our environment and our local community. We always have safety at the heart of everything we do!

We ask, that you keep your booking with us, test before you arrive, and then everyone can sensibly and safely enjoy their visit to the Angus Hotel.

If you have any questions, then we would be happy to hear from you at stay@theangushotel.com.

In the meantime, I look forward to welcoming you.

Warmest regards

Brian Robinson
Hotel General Manager

We’re good to go!

Our Clean and Safe practices are all self-assured at The Angus Hotel
We have managed all the risks in the hotel and VisitScotland have awarded us the UK accreditation “We’re Good to Go” for the systems and procedures we have put in place.

This initiative is a self-certification scheme by Visit England and the other three agencies across the UK, and specifically VisitScotland for the Scottish tourism sector. The accreditation is directly linked to national and sector specific public health and safety guidelines. For more information click here.

  • Masks must be worn when moving around the hotel.
  • Test and protect in practice for non-resident visitors, and one should be completed for each household.
  • Travel is open from accross the UK and International travel is based on a traffic light system.
  • We have sanitation points at the main reception, in the Bay Tree Restaurant and Bar.
  • We have enhanced cleaning in place through the day in the public bathrooms. There is use of plenty handwash and a hand dryer. There is disposable baby changing mats and wipes available for use, for those with young families.
  • Throughout all public areas, we have regular cleaning throughout the day on all hard surfaces such as handrails, tables, door handles, door locks and lifts.
  • The lift should be only one person or a family bubble at any one given time, due to the small space.
  • Please respect peoples space and we recommend there is an adequate distance from others.
  • Rooms will only be serviced from 4 nights or more. No servicing will occur for stays less than 3 nights.
  • Bedding will only be changed every 5th day.
  • We provide a bag for the housekeeper to collect used towels.
  • The housekeeper will enter the room daily wearing PPE to remove used towels.
  • Clean towels are available at reception.
  • We carry a stock of tea and coffee amenities at reception.
  • Deep clean will be undertaken and in-room crockery will be sanitised through the dishwasher after each checkout.
  • Advance Booking Online
    The most important change that we have made is to add a simple online booking process for members and guests. Every time you wish to come for a swim, then there is a slot allocated for you and must pre-book your swim session in advance of your visit. You can book your first swim from the link below, or we have added a book online function to the hotel website here.
  • Swimming Pool
    The chlorine in the pool acts a fantastic protector against the virus, we ask that you swim clockwise around the pool keeping your safe distance from any other swimmers, and that you keep moving at all times.
  • We ask all our guests, visitors and employees to wear a face covering when moving around the hotel.
  • When seated at a table dining or having a drink in the bar, the face covering can be removed.
  • We sanitise the tables in the restaurant and bar before and after each guest.
  • Reservations are taken for dining.
  • We have antibacterial wipes for any self-service items which you can use.
  • The cutlery is wrapped with a napkin and placed on the table by a member of the food service team when you order.
  • Condiments are cleaned after each use, then brought to your table. Sauces are all individually wrapped.
  • Hot breakfast is served to you by the chef from the open kitchen.
  • All employees and management wear face coverings.
  • Our Kitchen Brigade and Housekeeping Team wear aprons, and rubber gloves.
  • All team members have had COVID training for their respective areas of work.
  • We have additional clean procedures and regular sanitisation in all our areas back of house which includes kitchen, storerooms, laundry and all employee areas.
  • We encourage our team to vaccinate and take regular lateral flow tests.
  • We operate using a sustainable cleaning products by company called Diversy. The products have disinfectant for safety still protecting the environment.
  • Evening meals are plated, there is no self service.
  • Hot breakfast is served by the chef at the buffet station, tea, coffee and continental is served to guests at the table.
  • Rooms are serviced for stays over 4 nights or more.
  • Extra towels, loo rolls and in-room provisions are available at reception.
  • Contactless and card payment is our preferred method, our card machines will be regularly sanitised.
  • All visitors, non-residents over the age of 5 years, and all contractors entering the hotel are required to register their details at reception for the NHS Scotland Test and Protect programme.
  • Where guests are attending as a small household group, the lead contact details will be sufficient.
  • For the track and trace the details we will take is your name, mobile number or email address and date and time of visit. For more details on the NHS Scotland Test and Protect programme can be found here https://www.gov.scot/publications/coronavirus-covid-19-test-and-protect/
  • The purpose for which we are processing your personal data is to assist with NHS Scotland’s Test and Protect strategy in relation to the coronavirus public health epidemic. This will involve the gathering and, when necessary, the sharing of information with NHS Scotland as the responsible body for Test and Protect. Your data will not be used for any other purpose.
  • Your personal data will be retained only for the purposes stated in this privacy notice and will be held by us for no more than 3 weeks (21 days). All personal data will be held and disposed of in a safe and secure manner.
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